Refund policy

Refund & Return Policy

At Socksy, customer satisfaction is important to us. Please read our policy carefully before making a purchase.

We do not offer refunds on any purchased items.

We accept exchanges only, subject to the following conditions:

Items must be unused, unworn, and in their original condition
Items must be returned in their original packaging
Exchange requests must be made within [insert number] days of receiving your order
Exchanges are subject to stock availability

For hygiene and safety reasons, certain items may not be eligible for exchange if they have been opened, used, or worn.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can assist you with an exchange.

To request an exchange, please contact us through:

Phone / WhatsApp: +961 76 515 181

Please include your order details and, if applicable, photos of the item.

Customers may be responsible for any delivery or return shipping fees related to exchanges unless the item received was damaged or incorrect.
Socksy reserves the right to refuse an exchange if the item does not meet the conditions above.